Service 03 · IT serviceOne call. Solved.

Phone support around the clock: from the printer that won’t print to a complete Microsoft setup. We solve most problems directly on the phone, the rest on site.

Support24/7Solved.

What we take care of

One contact for everything that gets stuck day to day – and for what runs in the background.

01

Printers & workstations

Printers, PCs and phones: set up, connected, up and running – and explained clearly over the phone.

02

Microsoft 365 & email

Windows, Office 365 and inboxes: setup, migration and ongoing support.

03

Network & servers

Networking, classic server environments and virtualisation – planned and maintained.

04

Security & GDPR

Endpoint security, network security, email archiving and GDPR solutions.

05

Backups & recovery

Backup, recovery and disaster recovery – set up before things go wrong.

06

Cloud & hosting

Cloud servers, managed servers, domains and SSL certificates from one source.

How an emergency works

No ticket system to disappear into. One call is enough.

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01

Call

Around the clock, weekends too. Briefly describe what’s wrong – from there we take over.

02

Solve it on the phone

We fix most problems during the call or via remote support – no travel, no waiting.

03

On site if needed

If the hardware fails, we come out – at short notice around Lüchow, across Germany by arrangement.

Our partner

An IT systems house behind us:Dein-Marktplatz

For IT service we work with internet marktplatz GmbH, an IT systems house with more than 20 years of experience. So behind every call to ZONING there is a team that covers everything from networking and server environments to cloud services.

  • More than 20 years of experience as an IT systems house
  • 24/7 customer service with its own support portal
  • Offices in Eichwalde near Berlin and in Salzwedel – half an hour from Lüchow
  • Its own data protection officers in the team, specialised in GDPR
  • Looks after businesses from care services and law firms to hotels

Frequently asked questions

What you want to know before your first call.

Something stuck right now?

Call us – or write to us and we will get back to you within 48 hours.

Is phone support really available around the clock?

Yes, by phone around the clock. Together with our partner Dein-Marktplatz we make sure someone always picks up. On-site visits are arranged individually.

What does IT service cost?

By effort or as a fixed support package – whichever is cheaper for you, we work out in the free first call. You pay nothing before you have a clear estimate.

Do you have to come on site, or can it be done remotely?

We solve most problems on the phone or via remote support. If not, we come to you – at short notice in the Lüchow, Altmark and Wendland region.

Who is this service for?

For businesses of any size – from sole traders to companies with their own server landscape. Even if your website or software wasn’t built by us.

What would you like to move next?